Kaseya R95 Documentation. Kaseya Service Desk email reader does not automatically poll. Limited Logons after installing KSD. Monitoring Alerts stay stuck in processing while creating a ticket. Saving ticket gives error: "Hours Worked required". Sending Service desk emails takes a long time. Service Desk Coverage Schedules reset after re-apply schema. 1 Kaseya Service Desk Workshop Developed by Kaseya University Powered by IT Scholars Kaseya Version Last updated on J DAY ONE.
The Service Desk module is the central place to manage all the support tickets between you and your clients. The Service Desk Dashboard provides real-time information on the progress and status of the tickets as they move through your company’s support process. Workflow rules ensure tickets move through your support process in a timely manner. 1 Kaseya Service Desk Workshop Developed by Kaseya University Powered by IT Scholars Kaseya Version Last updated on J DAY ONE. Kaseya R95 Documentation.
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